Frequently Asked Questions

What is included in the rate for a short term rental?

Rates are fully inclusive of all utilities, broadband internet and TV (satellite where stated).

All property rentals are fully furnished and equipped with cooking utensils and crockery.

Rates are fully inclusive of all utilities, broadband internet and TV (satellite where stated). All property rentals are fully furnished and equipped with cooking utensils and crockery.

What is included with hotel and guest room rentals?"

This is charged per room and not per occupancy. Each room will have linen/towels, tea/coffee, water porridge and orange juice.

Can I pay for my reservation upon departure?

No. Payment is required at the time of booking and prior to check-in. At the time of booking you will be asked for full payment unless otherwise agreed.

What methods on payment do you accept?

All major debit and credit cards are accepted, or bank transfer.

Can I extend my booking?

Yes, subject to availability. If you believe that you are likely to need to extend your accommodation period beyond the period originally booked and paid for, then you should notify us of this requirement as soon as possible.

We cannot guarantee any extension of your accommodation period. Subject to availability.

What times are check in and check out?

Check-in after 15:00pm

Check-out before 11:00am

Early check in or later check out subject to availability.

Are towels and linen provided?

Yes you will receive all towels and bed linen included in your booking.

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